Ordering an FTTP service

Fibre to the Premise (FTTP), which is capable of ultrafast speeds of up to 1000 Mbps, is increasingly being rolled out across the CSW region, either through our own deployment programme or that of commercial suppliers.

If FTTP is available at your property, ‘WBC FTTP’ will be listed under ‘Featured Products’ on the BT Broadband Availability Checker results page.

Our ‘How to use the BT Broadband Availability Checker’ webpage can provide you with more information on making sense of the results returned from your enquiry.

FTTP service providers in your area

The following ISPs (Internet Service Providers) have stated that they offer residential and / or business FTTP services, via Openreach’s wholesale fibre network, in all or parts of the CSW region:

Residential & business

Business only


Andrews & Arnold



Cerberus Networks


Distant Voice



Green ISP




Talk Talk

Utility Warehouse


Zen Internet

Claranet SOHO




Stream Networks

Structured Communications



Installing an FTTP service

Whichever ISP you chose to provide your service, the installation process will be similar to that shown in this short Installing Full Fibre to your premises film from Openreach.

Typically, you will need to book an appointment for them to come and make the final connection.

The engineer will run fibre from the nearest distribution point (either via a pole or underground ducting) to your property. The fibre will then be connected to a small box on the outside wall of your property at ground level.

They will then run the fibre through your wall to the inside of your property, where they will install a small powered wall-mounted unit that they will plug your router into.

They will then usually use one of your preferred devices to make sure that the service is working properly so that you can start making the most of your improved connection.