How is it that some premises will get faster broadband but not superfast?

The infrastructure serving some premises will be connected to the fibre network, but still have speeds of less than 24Mbps due to a number of factors, including the distance to their street cabinet.

Additionally, some premises connected to an upgraded cabinet will have speeds in excess of 24Mbps as FTTC (Fibre to the Cabinet) delivers speeds of up to 80Mbps. The superfast speed has been redefined as 30Mbps for contracts signed from 2017 onwards.

It should be noted that in some areas people have been advised that there is an issue with the condition of the existing copper telephone lines. As many of these were installed many years ago and were not intended for data transmission this is hardly surprising.

If this applies to you then the matter should be taken up with your ISP, as it is outside the remit of this project.

 

Posted in: Once Your Cabinet has Gone Live