My property has a Purple Star on it, what does that mean?

Work is underway in this area as part of Contract 2. You can find a list of the work that is being undertaken on our Rolling 12-Month Plan. Work is carried out in Waves.

Waves start at 3-monthly intervals and each Wave could take approximately 12 months to complete once it enters the build stage, meaning that there will be more than one Wave running at any time.

It should be noted that Contract 2 data is supplied to us at postcode level only. Therefore, the purple star is our best estimate of which properties will benefit from the current rollout.

As we always make clear, there is a lot of surveying and other work to take place, so until the service has gone live at a particular property it is not possible to say with any degree of certainty what speeds will actually be achieved, since there are so many variables.

The rolling 12-month plan may indicate that a Fibre to the Cabinet (FTTC) upgrade is to take place in your area. Please use the BT DSL checker to establish which infrastructure your property is connected to.

For the best results you will need to be able to enter a BT landline number for your property. If you do not have this then you can use your address, but it may be less accurate. Do not use the BT postcode checker as that covers too wide an area to be of any use.

You can then check the specific structures on our Rolling 12-Month Plan. The How to use the BT DSL Line checker page on our website contains a handy guide to interpreting the results of the BT checker.

If your upgrade is shown on the Rolling 12-Month Plan as Exchange Only (EO) or Fibre to the Premise (FTTP) then there is no cabinet to upgrade and it will not be until the service actually goes live that you can use the BT DSL checker to see if you will benefit from this work.

Please note: We are not able to guarantee that your property will be able to access superfast broadband speeds. Some premises may be too far away from the upgraded infrastructure to benefit. However, premises that are too far away will be considered for any future programme.


Posted in: Coverage Map