How will I know when I can order an improved broadband service?

The best way to see if your connection has been upgraded is to use the BT Broadband Availability Checker. It will tell you whether you are able to order an improved broadband service.

To use the checker, either enter a Openreach landline telephone number (including area code) or your address and the Captcha code provided, then click ‘Submit’.

Our How to use the BT Broadband Availability Checker webpage will help you make sense of the results.

Don’t forget that you will need to order an upgraded broadband package through your chosen ISP in order to take advantage of the improved infrastructure. Access is on a wholesale basis, which means that any ISP can use the infrastructure we have installed to provide their services.

You will need to check out the available broadband packages carefully to get the one that is right for you. For impartial advice on this, go to the Money Saving Expert website.

We have leaflets that can be distributed to every property that is connected to the upgraded infrastructure. To find out more please visit our Become a Community Champion web page.

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